Lulu’s World Lu-Casa Cosmo Oak Cat Tree House Lulu’s World

Fast Shipping with Professional Packaging

Our long-standing relationship with UPS FedEx DHL and other carriers around the world lets us offer an array of shipping services. Our warehouse personnel are highly skilled and will pack your products according to our exact and precise specifications. Your products will be subjected to an exhaustive examination before they will be securely packaged before being sent out. We ship to thousands clients every day from all over the world. This shows our commitment to be the largest retailer on the internet. These warehouses are situated in Europe as much as they are in the USA.

Note: Orders containing multiple items will have a distinct processing period for each item.

Prior to shipment, all purchased products will be thoroughly inspected. Most orders are now shipped within 48 hrs. Expected delivery times are between 3-7 days.

Returns

The stock is dynamic and we cannot control it completely due to the fact that multiple stakeholders are involved, including our factory and warehouse. The actual stock levels can fluctuate at any time. It is possible that you will not receive your purchase after the order has been made.

Our policy lasts for 30 days. If you haven't received your product within the 30 days period, we're unable to offer the option of a refund or exchange.

In order to be eligible for a return the item must be in good condition and in the same state as you received it. The item must be in the original packaging.